{"id":184378,"date":"2026-10-12T16:12:14","date_gmt":"2026-10-12T09:12:14","guid":{"rendered":"https:\/\/farmalkes.kemkes.go.id\/?page_id=184378"},"modified":"2026-10-12T16:12:14","modified_gmt":"2026-10-12T09:12:14","slug":"prosedur-permohonan-penyelesaian-sengketa","status":"publish","type":"page","link":"https:\/\/farmalkes.kemkes.go.id\/en\/prosedur-permohonan-penyelesaian-sengketa\/","title":{"rendered":"Prosedur Permohonan Penyelesaian Sengketa"},"content":{"rendered":"<!-- Styling CSS Khusus Prosedur Penyelesaian Sengketa -->\n<style>\n  .sg-wrapper {\n    font-family: 'Poppins', sans-serif;\n    color: #333;\n    line-height: 1.6;\n    max-width: 1000px;\n    margin: 0 auto;\n    padding: 20px 15px;\n  }\n  .sg-hero-box {\n    background: #f6faf9;\n    border-radius: 12px;\n    padding: 30px 20px;\n    text-align: center;\n    margin-bottom: 35px;\n    border: 1px solid #e2ece9;\n  }\n  .sg-eyebrow-tag {\n    display: inline-block;\n    font-size: 0.85rem;\n    font-weight: 700;\n    color: #00a896;\n    letter-spacing: 1px;\n    text-transform: uppercase;\n    margin-bottom: 8px;\n  }\n  .sg-hero-box h1 {\n    font-size: 1.85rem;\n    font-weight: 700;\n    margin-bottom: 12px;\n    color: #1a252c;\n  }\n  .sg-hero-box p {\n    font-size: 0.98rem;\n    color: #555;\n    max-width: 680px;\n    margin: 0 auto;\n  }\n  .sg-intro-box {\n    margin-bottom: 35px;\n  }\n  .sg-intro-box h2 {\n    font-size: 1.5rem;\n    font-weight: 700;\n    color: #1a252c;\n    margin: 5px 0 10px 0;\n  }\n  .sg-method-grid {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));\n    gap: 20px;\n    margin-bottom: 40px;\n  }\n  .sg-method-card {\n    background: #ffffff;\n    border: 1px solid #e8ecef;\n    border-radius: 10px;\n    padding: 25px;\n    display: flex;\n    gap: 20px;\n    align-items: flex-start;\n    box-shadow: 0 4px 6px rgba(0,0,0,0.02);\n  }\n  .sg-method-card-highlight {\n    background: #f6faf9;\n    border-color: #00a896;\n  }\n  .sg-method-number {\n    background: #00a896;\n    color: #ffffff;\n    font-weight: 700;\n    font-size: 1.2rem;\n    width: 42px;\n    height: 42px;\n    border-radius: 8px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    flex-shrink: 0;\n  }\n  .sg-method-content span {\n    font-size: 0.75rem;\n    font-weight: 700;\n    color: #00a896;\n    letter-spacing: 0.5px;\n  }\n  .sg-method-content h3 {\n    margin: 3px 0 8px 0;\n    font-size: 1.15rem;\n    color: #1a252c;\n  }\n  .sg-method-content p {\n    margin: 0;\n    font-size: 0.95rem;\n    color: #555;\n  }\n  .sg-requirements-grid {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));\n    gap: 25px;\n    margin-bottom: 40px;\n  }\n  .sg-requirement-card {\n    background: #ffffff;\n    border: 1px solid #e8ecef;\n    border-radius: 10px;\n    padding: 25px;\n    box-shadow: 0 4px 6px rgba(0,0,0,0.02);\n  }\n  .sg-card-top {\n    display: flex;\n    align-items: center;\n    gap: 15px;\n    margin-bottom: 20px;\n    padding-bottom: 15px;\n    border-bottom: 1px solid #eee;\n  }\n  .sg-card-number {\n    font-size: 1.2rem;\n    font-weight: 700;\n    color: #00a896;\n    background: #f6faf9;\n    padding: 6px 12px;\n    border-radius: 6px;\n    border: 1px solid #e2ece9;\n  }\n  .sg-card-top h3 {\n    margin: 0;\n    font-size: 1.15rem;\n    color: #1a252c;\n  }\n  .sg-document-row {\n    display: flex;\n    gap: 12px;\n    margin-bottom: 15px;\n  }\n  .sg-document-row:last-child {\n    margin-bottom: 0;\n  }\n  .sg-document-label {\n    background: #f6faf9;\n    color: #00a896;\n    font-weight: 700;\n    width: 28px;\n    height: 28px;\n    border-radius: 50%;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    flex-shrink: 0;\n    font-size: 0.85rem;\n    border: 1px solid #e2ece9;\n  }\n  .sg-document-row strong {\n    display: block;\n    font-size: 0.95rem;\n    color: #1a252c;\n  }\n  .sg-document-row p {\n    margin: 2px 0 0 0;\n    font-size: 0.88rem;\n    color: #666;\n  }\n  .sg-contact-box {\n    background: #f6faf9;\n    border: 1px solid #00a896;\n    border-radius: 10px;\n    padding: 25px;\n    display: flex;\n    flex-wrap: wrap;\n    align-items: center;\n    justify-content: space-between;\n    gap: 20px;\n    margin-bottom: 40px;\n  }\n  .sg-contact-email a {\n    display: block;\n    color: #00a896;\n    font-weight: 600;\n    text-decoration: none;\n    font-size: 0.95rem;\n  }\n  .sg-contact-email a:hover {\n    text-decoration: underline;\n  }\n  .sg-flow-section {\n    text-align: center;\n    margin-bottom: 40px;\n  }\n  .sg-flow-card {\n    background: #ffffff;\n    border: 1px solid #e8ecef;\n    border-radius: 10px;\n    padding: 20px;\n    box-shadow: 0 4px 6px rgba(0,0,0,0.02);\n    margin-top: 20px;\n  }\n  .sg-flow-image img {\n    width: 100%;\n    height: auto;\n    border-radius: 6px;\n  }\n  .sg-closing {\n    background: #00a896;\n    color: #ffffff;\n    border-radius: 10px;\n    padding: 25px 20px;\n    display: flex;\n    flex-wrap: wrap;\n    align-items: center;\n    justify-content: space-between;\n    gap: 15px;\n  }\n  .sg-closing h2 {\n    color: #ffffff;\n    font-size: 1.3rem;\n    font-weight: 700;\n    margin-bottom: 5px;\n  }\n  .sg-closing p {\n    margin: 0;\n    font-size: 0.95rem;\n    opacity: 0.95;\n  }\n  .sg-closing-badge {\n    background: rgba(255, 255, 255, 0.2);\n    border: 1px solid rgba(255, 255, 255, 0.4);\n    padding: 10px 20px;\n    border-radius: 8px;\n    text-align: center;\n  }\n  .sg-closing-badge strong {\n    display: block;\n    font-size: 1.6rem;\n    line-height: 1;\n  }\n  .sg-closing-badge span {\n    font-size: 0.75rem;\n    text-transform: uppercase;\n  }\n<\/style>\n\n<!-- Konten Utama (Prosedur Penyelesaian Sengketa) -->\n<div class=\"sg-wrapper\">\n\n    <!-- Hero Header -->\n    <div class=\"sg-hero-box\">\n        <span class=\"sg-eyebrow-tag\">Layanan Informasi Publik<\/span>\n        <h1>Penyelesaian Sengketa Informasi<\/h1>\n        <p>Panduan pengajuan permohonan penyelesaian sengketa informasi publik melalui Komisi Informasi, mulai dari cara pengajuan hingga dokumen yang perlu dipersiapkan.<\/p>\n    <\/div>\n\n    <!-- Intro -->\n    <div class=\"sg-intro-box\">\n        <span class=\"sg-eyebrow-tag\">Prosedur Penyelesaian Sengketa<\/span>\n        <h2>Mekanisme Pengajuan ke Komisi Informasi<\/h2>\n        <p>Berdasarkan panduan resmi dari <a href=\"https:\/\/komisiinformasi.go.id\/read\/14\/03\/2023\/Mekanisme-Pendaftaran-Sengketa-Informasi-Publik\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:#00a896; text-decoration:underline;\">Komisi Informasi<\/a>, permohonan penyelesaian sengketa informasi dapat dilakukan melalui dua pilihan cara.<\/p>\n    <\/div>\n\n    <!-- Dua Cara Pengajuan -->\n    <section>\n        <span class=\"sg-eyebrow-tag\">Dua Cara Pengajuan<\/span>\n        <h2 style=\"font-size:1.5rem; margin-bottom:20px;\">Pilih Cara Pengajuan yang Tersedia<\/h2>\n        \n        <div class=\"sg-method-grid\">\n            <!-- Cara 1 -->\n            <div class=\"sg-method-card\">\n                <div class=\"sg-method-number\">1<\/div>\n                <div class=\"sg-method-content\">\n                    <span>LANGSUNG<\/span>\n                    <h3>Datang ke Komisi Informasi<\/h3>\n                    <p>Pemohon dapat mengajukan permohonan penyelesaian sengketa informasi dengan datang secara langsung ke Kantor Komisi Informasi.<\/p>\n                <\/div>\n            <\/div>\n\n            <!-- Cara 2 -->\n            <div class=\"sg-method-card sg-method-card-highlight\">\n                <div class=\"sg-method-number\">2<\/div>\n                <div class=\"sg-method-content\">\n                    <span>TERTULIS<\/span>\n                    <h3>Melalui E-mail atau Surat<\/h3>\n                    <p>Pemohon dapat mengajukan permohonan secara tertulis melalui surat elektronik (e-mail) atau surat fisik dengan melampirkan persyaratan lengkap.<\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- Persyaratan Pendaftaran -->\n    <section>\n        <span class=\"sg-eyebrow-tag\">Persyaratan Pendaftaran<\/span>\n        <h2 style=\"font-size:1.5rem; margin-bottom:20px;\">Siapkan Dokumen Sebelum Mengajukan<\/h2>\n\n        <div class=\"sg-requirements-grid\">\n            <!-- 01. Identitas Pemohon -->\n            <div class=\"sg-requirement-card\">\n                <div class=\"sg-card-top\">\n                    <div class=\"sg-card-number\">01<\/div>\n                    <div>\n                        <span class=\"sg-eyebrow-tag\" style=\"margin:0;\">PEMOHON<\/span>\n                        <h3>Identitas Pemohon<\/h3>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sg-document-row\">\n                    <span class=\"sg-document-label\">A<\/span>\n                    <div>\n                        <strong>Pemohon Individu<\/strong>\n                        <p>Lampirkan Fotokopi KTP.<\/p>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sg-document-row\">\n                    <span class=\"sg-document-label\">B<\/span>\n                    <div>\n                        <strong>Pemohon Badan Hukum<\/strong>\n                        <p>Lampirkan SK Kemenkumham dan Akta Pendirian.<\/p>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sg-document-row\">\n                    <span class=\"sg-document-label\">C<\/span>\n                    <div>\n                        <strong>Pemohon Kelompok Masyarakat<\/strong>\n                        <p>Lampirkan Surat Kuasa.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\n            <!-- 02. Berkas Permohonan -->\n            <div class=\"sg-requirement-card\">\n                <div class=\"sg-card-top\">\n                    <div class=\"sg-card-number\">02<\/div>\n                    <div>\n                        <span class=\"sg-eyebrow-tag\" style=\"margin:0;\">BADAN PUBLIK<\/span>\n                        <h3>Berkas Permohonan<\/h3>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sg-document-row\">\n                    <span class=\"sg-document-label\">A<\/span>\n                    <div>\n                        <strong>Surat Permohonan Informasi<\/strong>\n                        <p>Salinan surat permohonan informasi ke Badan Publik.<\/p>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sg-document-row\">\n                    <span class=\"sg-document-label\">B<\/span>\n                    <div>\n                        <strong>Surat Jawaban<\/strong>\n                        <p>Surat jawaban dari Badan Publik (apabila ada).<\/p>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sg-document-row\">\n                    <span class=\"sg-document-label\">C<\/span>\n                    <div>\n                        <strong>Surat Keberatan<\/strong>\n                        <p>Dokumen surat keberatan yang telah diajukan.<\/p>\n                    <\/div>\n                <\/div>\n\n                <div class=\"sg-document-row\">\n                    <span class=\"sg-document-label\">D<\/span>\n                    <div>\n                        <strong>Surat Jawaban Keberatan<\/strong>\n                        <p>Surat jawaban keberatan dari Atasan PPID (apabila ada).<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- Email Kontak Pengajuan -->\n    <section class=\"sg-contact-box\">\n        <div>\n            <span class=\"sg-eyebrow-tag\">Lanjutkan Pengajuan<\/span>\n            <h3 style=\"margin:5px 0; font-size:1.15rem; color:#1a252c;\">Kirimkan Persyaratan via Email<\/h3>\n            <p style=\"margin:0; font-size:0.9rem; color:#555;\">Pastikan seluruh dokumen identitas dan berkas permohonan terlampir dengan jelas.<\/p>\n        <\/div>\n        <div class=\"sg-contact-email\">\n            <span style=\"font-size:0.75rem; color:#777; font-weight:700;\">ALAMAT E-MAIL PENGAJUAN:<\/span>\n            <a href=\"mailto:kepaniteraan@komisiinformasi.go.id\">kepaniteraan@komisiinformasi.go.id<\/a>\n            <a href=\"mailto:kepaniteraankip@gmail.com\">kepaniteraankip@gmail.com<\/a>\n        <\/div>\n    <\/section>\n\n    <!-- Flowchart Visual -->\n    <section class=\"sg-flow-section\">\n        <span class=\"sg-eyebrow-tag\">Alur Visual<\/span>\n        <h2>Gambaran Proses Penyelesaian Sengketa<\/h2>\n        <p style=\"color:#666;\">Lihat alur lengkap pada ilustrasi berikut untuk memahami tahapan proses secara visual:<\/p>\n\n        <div class=\"sg-flow-card\">\n            <div class=\"sg-flow-image\">\n                <img decoding=\"async\" src=\"https:\/\/farmalkes.kemkes.go.id\/wp-content\/uploads\/2026\/10\/sengketa.png\" alt=\"Prosedur Penyelesaian Sengketa Informasi Publik\">\n            <\/div>\n        <\/div>\n    <\/section>\n\n    <!-- Penutup -->\n    <div class=\"sg-closing\">\n        <div>\n            <h2>Pastikan Dokumen Pendukung Telah Lengkap<\/h2>\n            <p>Kelengkapan identitas dan berkas permohonan membantu memastikan pengajuan dapat diproses dengan lancar oleh Komisi Informasi.<\/p>\n        <\/div>\n        <div class=\"sg-closing-badge\">\n            <strong>02<\/strong>\n            <span>Cara Pengajuan<\/span>\n        <\/div>\n    <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-184378","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/pages\/184378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/comments?post=184378"}],"version-history":[{"count":1,"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/pages\/184378\/revisions"}],"predecessor-version":[{"id":184379,"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/pages\/184378\/revisions\/184379"}],"wp:attachment":[{"href":"https:\/\/farmalkes.kemkes.go.id\/en\/wp-json\/wp\/v2\/media?parent=184378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}